News and Events
On October 30th, 2023, the first phase of G6 launched a new landing page, a new URL (g6.ed.gov), and new ways to log in to your G5 account. The changes include a new landing page, a new URL (g6.ed.gov), and new ways to log in to your G5 account.
As part of the shift to G6, on Monday, the G5 system will:
Switch to a new URL, g6.ed.gov. All users will have to navigate to g6.ed.gov to sign in to G5, and the www.G5.gov URL will redirect to g6.ed.gov.
Provide the option to use Login.gov to authenticate into G5.
Introduce a new G6 landing page.
View the Login.gov FAQs for more information, further down on this page.
The launch of the U.S. Department of Education's modernized grants management system, G6, has been postponed until further notice. Once we have further information, we will post and send out an updated communication to all G5 users with details about the new G6 system.
Due to a change in the way telecommunications network operators in the United Kingdom are processing text messages (SMS) sent to mobile devices from outside the UK, G5 users with UK-based phone numbers will no longer be able to receive a passcode via a text message for the second factor access process in G5. UK-based users of the G5 system should still be able to obtain a passcode via an authenticator app or request a passcode be sent through a phone call.
As part of the normal log-in protocol for G5, a one-time passcode must be retrieved and then entered in the system after the username and password are successfully submitted. All G5 users are given the option to receive that passcode via: 1.) text (SMS), 2.) phone call, or 3.) retrieving a code from an authenticator application, such as Google Authenticator. Starting today, if you request the passcode via text message to a UK number, we have been told that the message will be blocked from coming to your device. You will not receive an error message when requesting a passcode via text – in fact, G5 will display a message that the passcode was sent; however, you will not receive that message.
If you have any questions about this change, please email them to the Office of Business Support Services Help Desk at obssed@servicenowservices.com.
What is Login.gov?
Login.gov is a single sign-on method operated by the US General Services Administration (GSA) as a safe and secure way to access government websites.
How do I sign in to G6 using Login.gov?
• You’ll need the same email address that you used to set up your account in G5, and one or more additional authentication methods such as a mobile device. Learn more about Login.gov authentication methods here. If you don’t have a Login.gov account under the same email address you use to access G5, you must create one. Create a login.gov account here: https://secure.login.gov/sign_up/enter_email. Make sure that you can access email at that address, as you will need to retrieve an emailed link.
• If you have an existing Login.gov account under the same email address you use to access your G5 account, no further action is required. On Monday, August 7th, navigate to g6.ed.gov and click "Sign in” and then click on the Login.gov option. Once you sign in via Login.gov, your account will automatically connect to G6, and you will be able to access G5, unchanged. If your existing Login.gov account is tied to a different email address than the email you use for G5, you must create a new Login.gov account that matches your G5 email. Create a login.gov account here. https://secure.login.gov/sign_up/enter_email
What if I no longer have access to the email address I use for G5?
The US Department of Education Office of Business Support Services (OBSS) helpdesk can assist with changing your G5 account email. You can contact the helpdesk at 1-888-336-8930 or by email at obssed@servicenowservices.com. (The OBSS G5 helpdesk will NOT be able to assist you in accessing or creating a Login.gov account.)
How do I create an account with Login.gov if I am outside of the United States?
You will need to have a method of two-factor authentication that works with the Login.gov system. SMS works as an authentication method for several countries outside of the U.S. For more information, learn about the countries that support SMS two-factor authentication for Login.gov here. If SMS is not supported in your country, you can use a two-factor authentication app on your smartphone, for example Google Authenticator. Learn more about Login.gov two-factor authentication here.
What if I forget my Login.gov password or am having trouble logging in?
You can visit this page to troubleshoot accessing your account or resetting your password. If you are experiencing trouble with your Login.gov account, you will need to contact the GSA Login.gov help center at 1-844-875-6446, or submit a help desk ticket here.
What will happen when I enter www.G5.gov in my browser on or past August 7th? Will I be redirected to G6?
You will be redirected to the new G6 homepage at g6.ed.gov, where you will click a link to log into G5 via either the G5 sign-in page or through Login.gov. After you log in, you can access all your work in G5, unchanged.
G5.gov will redirect to g6.ed.gov for the time being, but eventually the G5.gov URL will be discontinued. We recommend bookmarking the new URL: www.g6.ed.gov.
Who should I call if I need assistance with logging into G5/G6 via Login.gov?
If you need assistance with creating, troubleshooting or password issues with your Login.gov account please contact the GSA Login.gov helpdesk here
Who should I call if I need assistance logging in with my G5 Login or have questions about the transition from G5 to G6?
Please reach out to the US Department of Education OBSS helpdesk at 1-888-336-8930, or by email at obssed@servicenowservices.com.
The U.S. Department of Education is currently working to build G6, a new and modernized grants management system for ED’s grantmaking community, with a modernized user interface and new functionality. As part of the shift to G6, on Monday, August 7th, 2023 we’ll switch to a new URL, www.g6.ed.gov, and introduce a new G6 landing page. All users will have to navigate to www.g6.ed.gov to sign in to G5, and the www.G5.gov URL will redirect to www.g6.ed.gov.
The transition from G5 to G6 will be incremental, and the new G6 landing page is the first step in this transition. The page will introduce the new look and feel of G6, and will contain tiles with pertinent information, contacts, and where users will have the ability to submit a ticket directly to the OBSS helpdesk.
On August 7th, Login.gov will launch as a sign-in method for accessing G5 along with the current G5 sign-in page. Eventually, the Department will be moving exclusively to Login.gov as the authentication method for signing in to G6, to bring our system in line with White House-mandated security standards for systems across the federal government. On the new G6 landing page, you’ll click on the “Sign in” button. This will then take you to another page giving you the option to log in to G5 as you do today or to use Login.gov as your sign-in method.
To learn more about Login.gov and how to set up an account, please read the Login.gov Frequently Asked Questions below.
In Fall 2023/Winter 2024, the new G6 Pre-award functionality will roll out. These will cover Program Planning and Application Library (Discretionary Application, Discretionary Slate, and Formula Application), replacing these modules currently in G5. Stay tuned for further communications from the Department covering details on this functionality and end user training resources.