In this topic, you will learn how to cancel a refund request.
Steps:
Click the Refunds Cancellation menu item to cancel a refund.
Step 1Important Note: There is a 15-minute time limit for cancelling a refund request while it is in Pending status.
Step 2Click the Cancel checkbox to select the refund you want to cancel.
In this example, click the Cancel checkbox for the first refund on the list.
Step 3Click the Continue button to move to the Summary tab.
Step 4Click the Cancel Refund Request(s) button to submit the cancellation.
Step 5You will receive a message confirming that the refund has been canceled.
Click the Done button to return to the Cancel a Refund screen.
Step 7Congratulations!
You have successfully cancelled a refund request.