In this topic, you will learn how to Cancel a Payment Request in G5.
Steps:
Click the Modify/Cancel Payments function to cancel a payment request.
Step 1Prior to a payment request being processed, you may cancel it. If it has processed, you may need to either process a Drawdown Adjustment or a Refund.
You may only cancel the full Control Number as you cannot cancel specific payment requests within it.
Step 2Note: If you have multiple payee UEIs, all recent payment requests will appear on the page with the corresponding UEIs in the first column.
Step 3Click the appropriate Cancel link to cancel the payment request.
In this example, click the Cancel link for the first request.
Step 4Please be aware that once a Payment Request has been cancelled, that action cannot be undone.
Therefore you would need to submit a new Payment Request if you mistakenly cancel your Payment Request.
Step 5Click the Cancel Payments button to cancel the payment.
Step 6The Confirmation screen displays.
Click the Go To Home button to return to the My Home Page.
Step 7Congratulations!
You have successfully cancelled a payment request.