In this topic, you will learn how to reset your G5 password online.
Steps:
On the G5 Home Page, click the Forgot Password hyperlink.
Step 1Enter your G5 User ID into the User ID field.
For this example, enter a valid value e.g. "er.30@ed.gov".
Step 2Click the Continue > button to move to the next screen.
Step 3The system displays a message indicating that an email has been sent.
Step 4Hover over and click the Home menu item to return to the Home Page.
Step 5Next Steps
The has system sent a message to your email address which will include a link for resetting your password. You may now navigate to your email to see the link.
Step 6There will be a No-Reply type of email from G5 in your In Box. Open the message and click the Reset My Password link to continue the process of resetting your password.
Step 7Clicking the link routes you back to G5 to continue the process. Enter the answer to your Secret Question into the Secret Answer field.
For this example, enter a valid value e.g. "Mike".
Step 8Click the Reset Your Password button.
Step 9The Change Your Password screen displays with the rules for setting or resetting passwords.
Enter the new password you would like to use into the New Password field. For this example, enter a valid value e.g. "Te@cher2".
Step 10Re-enter the new password into the Confirm Password field.
For this example, enter a valid value e.g. "Te@cher2".
Step 11Click the Change Password button to change your password to the one you just entered.
Step 12The system displays a message indicating that your password has been changed successfully.
Click the Done button to acknowledge the note and indicate that you are done with the process.
Step 13Congratulations!
You have successfully reset your password.