Working and Navigating in G5 for External Users - Step 6


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Once you log in, the system displays what is called My Home Page which is associated with your User ID and G5 role.  The menu bar displays the functionality to which you have access.

 

In this example, the primary menu includes:

Main - to access and update G5 profile information under My Profile or to access the G5 online training under Help.

Payments - to manage payment requests, refund requests, adjustments, refund bank accounts or payee/servicer relationships.

G5 Admin - for inquiry functions.

Reports - to generate reports.

Logout - to log out of G5.

 

Important Note:  When you are navigating in G5, it is important to use the G5 menus and buttons only.  Clicking your Internet browser Forward or Backward buttons will kick you out of G5 and lose any data you have entered.

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